1700 Martin Luther King Jr Way

Lately we have been supplying new DSL customers with a Motorola/Netopia 2241 DSL router. There are pre-configured here at LMi to work as an Ethernet bridge.

If the 2241 loses it’s configuration, or is the modem is reset (using the reset pinhole on the back of the device), then the 2241 will act as a PPPoE-based router, which will not work on the LMi DSL network.

Here is how to reset the Motorola/Netopia 2241 into bridge mode:

• Connect a computer to the Ethernet interface on the 2241. Your computer should then be assigned an IP address of 192.168.1.2, assuming that your computer is set to obtain an IP address automatically.
• Open a web browser and go to this address: http://192.168.1.254
• This gets you to the management interface. Click the link on the left side of the page for Expert Mode.
• Confirm that you are an expert by clicking “Yes, enter expert mode”
• Click the Configure link on the left side.
• Click the Connection button which will appear just below the Configure link.
• Change the VPI from 8 to 0.
• Change Protocol from PPPoE to Bridged Ethernet.
• Click Save changes, and then Yes to restart device.

The device is now configured as a bridge, and no longer has an IP address of it’s own. Your computer (our router) will connect directly to the DSL network through the 2241. You may need to restart your computer or router to get connected.

Note that once the unit is configured as a bridge, you will no longer be able to access the management interface. You will need to reset it to factory settings (using the pin hole) to access the web interface.

Mozilla Thunderbird is a free Email client from the people that brought you Firefox. It’s fast, secure, and supports extensive plug-ins that add additional functionality. Thunderbird works under Windows, Mac OS X, and Linux. These instructions are for version 2.0

If you are opening Thunderbird for the first time, the new account setup screen will come up automatically. Otherwise, select Account Settings.. from the Tools menu. Click the Add Account… button.

Select the Email account button if it isn’t already selected, then click Continue.

Enter the name and email address you want to appear on your outgoing email:

Click continue, then choose if you want to use POP or IMAP. (see this tech note if you are unsure what to choose_

In either case, the server is mail.lmi.net for both Incoming and Outgoing Server

NOTE: If you are setting up a POP account, the Global Inbox option will appear. If you have multiple POP accounts setup in Thunderbird, you can click this option to have messages from each POP account show up in the same Inbox.

Now click Continue…

Your incoming user name is the actual server login name, not your full email address. After entering this, click Continue…

The Account name is the label by which this email account is titled. By default, it will be your email address, but you can enter any label you wish.

Click Continue and you will see a summary of your account settings. That’s it!

One other note: Some ISPs block access to SMTP servers outside their own network. If you are not using LMi for internet access, and have trouble sending mail, you may need to change the Outgoing server port in Thunderbird. See this tech note for details

Many people use the mail filters (also called mail rules) in their email client software to automatically file incoming mail into separate folder. This would allow all incoming email from a mailing list (for example) to be stored together in the same folder. But what if you often use 2 different computers to check mail, or if you have an iPhone, for example? You would need to setup mail filters on each computer individually. The iPhone doesn’t even support mail filtering.

One of the best new features of our new mail system is it’s ability to filter mail on the server, without your email client software involved. Server side message filtering can be setup using the webmail interface.

Before setting up a new filter, we recommend setting up your email client to use IMAP (as opposed to POP). Filters will still work with POP accounts, but anything that is filtered out of the INBOX will not be downloaded to your computer. Tips on converting from POP to IMAP can be seen here

You can create new mail folders from within webmail, or from your own IMAP client software. Once you have the mail folders you need to filter incoming mail, then:

• Login into webmail
• Click the Filters link at the top of the page.
• Click the “Add a New Rule” button.

This is where you define how a message is to be identified. It can work with any header, such as the email address of the sender, or a string of text in the Subject. Then, you click the “Move message into” button and tell the server where you want these messages filed.

There is also an easy way to create a new mail filter right from an email message. If you open an email from within webmail, you will see in the top a link to “Create Filter”

Clicking “from” (for example) will create a new mail filter to act on all incoming messages from this same sender. Then you can specify which mail folder you want the messages filed into.

The Apple iPhone is a remarkable device - In addition to all of its other features, it has perhaps the best implementation of mobile email in a cell phone ever.

Here are some tips on setting up your iPhone to work well with our mail server.

First off, we recommend converting the email client software on your computer to use IMAP instead of POP. IMAP will allow you to keep the messages you see from your email client software the same as you see on your iPhone. Click here for tips on converting.

If you use Apple’s email client (Mail) on a Macintosh, then setting up your iPhone is a snap- when you sync your iPhone to your Mac, then all of your email account setting can be transferred over. You may still need to change the outgoing server settings, however. If you are using smtp.lmi.net as your outgoing server on your Mac, this server will not work to send mail from the iPhone, because that server will only relay your mail if you are connected to the LMi network.

If you are not using Apple Mail, or just want to setup the account manually, here’s how to do it (using iPhone software 2.1)

• From the iPhone main page, select Settings.
• Choose settings for Mail, Contact, Calendars
• For a new account, click Add Account, then “Other”
• Enter your Name, Email address, password, and a description if different from the email address
• Click Save.
• At the next screen, select IMAP at the top, the for host name use mail.lmi.net
• Your User Name is the mail server login. If your address was “frankie@lmi.net”, then the User Name would be “frankie”.
• For Outgoing Mail Server, use mail.lmi.net, with the same login and password as for incoming server.
• The iPhone will try connecting with SSL, and it should succeed. If so, your iPhone is ready to go!

Note: The iPhone comes with an SMTP server setup for the AT&T wireless network. This server will relay your outgoing email only if you are connecting over a cellular link, but not over a Wi-Fi connection.

IMAP offers several advantages (and some disadvantages) to POP when it comes to getting your email off of our server. Please refer to another posting for more on this.

If you decide to make the switch in your local email client software, here are steps you need to take

In your email client software, open the account settings and create a new IMAP account. You can’t simply change a POP account into IMAP, you need to create a new account.
After the IMAP account has been created, you will need to either delete the old POP account, or just prevent it from checking for new email. If you decide to delete the account, be aware that in many email clients, removing an account will also delete all the mail associated with that account. Be sure to either move the old Inbox and Sent Mail folder to a local folder on your hard disk, or copy it to the new Inbox and Sent Mail folders on the IMAP server.

If you want to keep the old POP account setup in your email client software, be sure to prevent it from checking for new mail. Here’s how to do this with various popular email clients:

Thunderbird

• Select Account Settings from the Tools menu.
• You should see your account listed on the left. Click  Server Settings under your account, and UN-check both “Check for new messages at startup” and “Check for new messages ever __ minutes”

Outlook Express (or Windows Mail under Vista)

• Select Accounts from the Tools menu.
• Double-click on you account to access the settings for that account.
• In the “General” tab, Uncheck the box that says “Include this account when receiving mail…”
• Click the Apply button, then OK.

Apple Mail

• Select Preferences under the Mail menu
• Click the Accounts icon along the top if it is not already selected.
• Click your account in the list on the left, it it is not already selected
• Click the Advanced tab
• Uncheck the box that says “Include when automatically checking for new mail”
• Close the Preferences window and save changes when prompted.